[ejabberd] Cannot see other users when connecting to ejabberd server

Kirk Bateman kirk.bateman at gmail.com
Fri Feb 26 22:30:56 MSK 2010

And then if it's users on different servers that can't see each other,  
check firewall issues for s2s like is port 5269 open both ways.

Check c2s and s2s configs and look at ejabberd.log and erlang.log for  
any errors.

When you've checked all of those things someone can probably help in a  
more useful manner.



On 26 Feb 2010, at 18:56, Konstantin Khomoutov <flatworm at users.sourceforge.net 
 > wrote:

> On Fri, 26 Feb 2010 18:39:58 +0000
> Andrew Hall <whippyhubbles at googlemail.com> wrote:
>> Just set up ejabberd and although you can IM users directly (e.g.  
>> "New
>> Instant Message..." in Pidgin) you cannot see other users in the body
>> of the IM client.
> [...]
> You did not tell some important bits of your setup:
> 1) Which exactly "IM users" are you expecting to see after
>   installing a new server?
> 2) Where are you expecting to see them? In the contact list
>   of a client logged in to an account on the same server?
>   On a different server?
> Possibly you have to start from clearly stating (for yourself)
> what did you expect to achieve by installing the server.
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