[ejabberd] s2s connection problems with gmail.com

Peter Saint-Andre stpeter at stpeter.im
Wed Mar 6 21:45:49 MSK 2013

Hash: SHA1

BTW I was joking about you running a spam bot ;-)

On 3/6/13 10:44 AM, Vineet Naik wrote:
> Thank you so much for replying. The link to the operators mailing 
> list is really helpful and I will post the question there asap.
> On Wed, Mar 6, 2013 at 9:47 PM, Peter Saint-Andre
> <stpeter at stpeter.im>wrote:
> On 3/6/13 6:57 AM, Vineet Naik wrote:
>>>> Hello,
> Hi. First, your problem is probably *not* an ejabberd problem.
>>>> We have a bot (ejabberd component) for exchanging messages
>>>> with gmail users from our server.
> Is your bot a spam bot?
> http://mail.jabber.org/pipermail/operators/2013-February/001571.html
>> If spam bot means one that sends too many invites, then I guess 
>> no. My company provides chat widget to be embedded on our users' 
>> websites and online stores. One needs to register into our 
>> application first and only then they can trigger an invite to 
>> their their own gmail address. Then they need to accept the 
>> invitation so as to chat from gmail instead of having to log
>> into our application all the time.
>> We haven't observed any suspicious signup activity lately, so 
>> spammy invites from our server looks unlikely. But I noticed 
>> in-band registration mentioned in some of the replies there. We 
>> are using IBR but I will think it's set to "allow from 
>> localhost". Will confirm this ASAP and post a reply on that 
>> thread.
>> Best regards, Vineet
>>>> During integration, the component sends `subscribe` presence
>>>> to the gmail jids which the users need to accept. Since a few
>>>> days back, suddenly users have stopped receiving the chat
>>>> invitations. Those who have previously accepted invitations
>>>> can however receive and send messages.
> It's probable that your domain is being blocked by Google.
> http://mail.jabber.org/pipermail/operators/2013-March/001608.html
>>>> Presence subscriptions were being received without any
>>>> problem before but not anymore.
>>>> The ejabberd error log file has the following errors logged 
>>>> multiple times
>>>> I(<0.19390.5>:ejabberd_s2s_out:1203) : Trying to open s2s 
>>>> connection: example.com -> gmail.com with TLS=true 
>>>> I(<0.19390.5>:ejabberd_s2s_out:365) : Connection
>>>> established: example.com-> gmail.com with TLS=false 
>>>> I(<0.19394.5>:ejabberd_s2s_out:443) : wait for validation: 
>>>> example.com -> gmail.com (closed) 
>>>> I(<0.19390.5>:ejabberd_s2s_out:892) : Closing connection
>>>> with gmail.com: timeout
>>>> What might be going wrong?
>>>> Really hope I get some help here.
> I suggest posting to the operators at xmpp.org list:
> http://mail.jabber.org/mailman/listinfo/operators
> Peter
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