[ejabberd] s2s connection problems with gmail.com

Vineet Naik naikvin at gmail.com
Wed Mar 6 22:01:36 MSK 2013


On Wed, Mar 6, 2013 at 11:15 PM, Peter Saint-Andre <stpeter at stpeter.im>wrote:

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> BTW I was joking about you running a spam bot ;-)
>

Oh ok :-) I was thinking in terms of anything that might cause google
to think of a service as spam.

Hard to rule out any possibility after spending almost a day trying to
debug this :-)


>
> On 3/6/13 10:44 AM, Vineet Naik wrote:
> > Thank you so much for replying. The link to the operators mailing
> > list is really helpful and I will post the question there asap.
> >
> > On Wed, Mar 6, 2013 at 9:47 PM, Peter Saint-Andre
> > <stpeter at stpeter.im>wrote:
> >
> > On 3/6/13 6:57 AM, Vineet Naik wrote:
> >>>> Hello,
> >
> > Hi. First, your problem is probably *not* an ejabberd problem.
> >
> >>>> We have a bot (ejabberd component) for exchanging messages
> >>>> with gmail users from our server.
> >
> > Is your bot a spam bot?
> >
> > http://mail.jabber.org/pipermail/operators/2013-February/001571.html
> >
> >
> >
> >> If spam bot means one that sends too many invites, then I guess
> >> no. My company provides chat widget to be embedded on our users'
> >> websites and online stores. One needs to register into our
> >> application first and only then they can trigger an invite to
> >> their their own gmail address. Then they need to accept the
> >> invitation so as to chat from gmail instead of having to log
> >> into our application all the time.
> >
> >> We haven't observed any suspicious signup activity lately, so
> >> spammy invites from our server looks unlikely. But I noticed
> >> in-band registration mentioned in some of the replies there. We
> >> are using IBR but I will think it's set to "allow from
> >> localhost". Will confirm this ASAP and post a reply on that
> >> thread.
> >
> >> Best regards, Vineet
> >
> >
> >
> >
> >
> >>>> During integration, the component sends `subscribe` presence
> >>>> to the gmail jids which the users need to accept. Since a few
> >>>> days back, suddenly users have stopped receiving the chat
> >>>> invitations. Those who have previously accepted invitations
> >>>> can however receive and send messages.
> >
> > It's probable that your domain is being blocked by Google.
> >
> > http://mail.jabber.org/pipermail/operators/2013-March/001608.html
> >
> >>>> Presence subscriptions were being received without any
> >>>> problem before but not anymore.
> >>>>
> >>>> The ejabberd error log file has the following errors logged
> >>>> multiple times
> >>>>
> >>>> I(<0.19390.5>:ejabberd_s2s_out:1203) : Trying to open s2s
> >>>> connection: example.com -> gmail.com with TLS=true
> >>>> I(<0.19390.5>:ejabberd_s2s_out:365) : Connection
> >>>> established: example.com-> gmail.com with TLS=false
> >>>> I(<0.19394.5>:ejabberd_s2s_out:443) : wait for validation:
> >>>> example.com -> gmail.com (closed)
> >>>> I(<0.19390.5>:ejabberd_s2s_out:892) : Closing connection
> >>>> with gmail.com: timeout
> >>>>
> >>>> What might be going wrong?
> >>>>
> >>>> Really hope I get some help here.
> >
> > I suggest posting to the operators at xmpp.org list:
> >
> > http://mail.jabber.org/mailman/listinfo/operators
> >
> > Peter
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-- 
Vineet Naik
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